In compliance with the provisions of the Federal Law on Protection of Personal Data Held by Individuals (LFPDPPP) kreatravel.com offers the following Privacy Notice:
Responsible for the protection and treatment of your Personal Data
KREA TRAVEL VACACIONES S.A DE C.V (Hereinafter "kreatravel.com"), with address at Smza 22 Mz 5 Avenida Tulum Calle Claveles lot 20,37,39, Cancún, Quintana Roo, C.P. 77500.
Means of obtaining Personal Data
The personal data that kreatravel.com collects from you will be used only for the purposes described in this privacy notice and may be collected:
Data collected
The data that kreatravel.com collects from you, will be the following: Full name with surnames, phone number, email, address and financial information such as: Credit card number, name of the holder thereof, expiration date , security code and those data that are necessary to complete and manage the reservations requested by you.
Likewise, kreatravel.com in special cases will request to collect your physical image (photograph and / or video), for which kreatravel.com will enable the appropriate means to obtain the consent of the holders according to the provisions of the LFPDPPP and its regulations.
Purpose of the Personal Data collected
Your personal data will be collected for the following main purposes that are necessary for the service you request:
And as an accessory, we will use your personal information for the following purposes that are not necessary for the service requested, but that allow us and facilitate better service:
Holders immediately and free may at any time request the cancellation of sending emails for advertising purposes by kreatravel.com, by clicking on the link "Cancel subscription."
In case you do not want your personal data to be processed for these additional purposes, you can submit a written message via email to the following address: servicioalcliente@kreatravel.com
Data transfer, national and international
By virtue of what is stated in articles 36 and 37 of the LFPDPPP your personal data may be transferred and / or shared to:
It is important to note that the third parties to whom your personal data are transferred will be bound by the same terms of this Privacy Notice and will comply with the corresponding security and confidentiality measures.
In any way, we promise not to transfer your personal information to third parties without your consent, except in the case of the provisions of article 37 of the Federal Law on Protection of Personal Data Held by Private Parties, as well as to make this transfer in the terms established by said Law.
Right to revoke your consent for data processing
Article 8 of the LFPDPPP provides for the possibility of revoking the consent granted for the processing of your personal data. To revoke it, you may request it using the same mechanism and procedure for the exercise of the ARCO Rights foreseen in this notice. However, kreatravel.com informs you that keeping your personal data in your database will allow you to better understand your needs based on your history and thus offer a better service in future reservations.
Mechanisms for the exercise of ARCO Rights and Revocation of consent for the processing of your data
In order to exercise your rights of Access, Rectification, Cancellation and Opposition or your right to revoke the consent for the processing of your personal data, you must complete and send the ARCO RIGHTS EXERCISE FORMAT, which you can download here, which must be sent to kreatravel.com through the following email: servicioalcliente@kreatravel.com, or direct the format physically to the following address: Smza 22 mz 5 av.tulum calle claveles lot 39 local 2, Cancún, Quintana Roo, CP 77500, with attention to the Department of Protection of Personal Data, or you can submit your request in writing in Spanish and complying with the requirements indicated in article 29 of the LFPDPPP regulations.